A full refund
on any item purchased at the University Shop may be
requested ONLY if the following conditions are present:
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The original cash
register receipt is presented showing date of
purchase, prices, departmental names and method
of payment. This receipt may not be defaced in
any way. |
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The merchandise
being returned can be matched to prices on the
cash register receipt being presented. |
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The merchandise is
in resaleable condition, still bears the
University Shop price marking and is complete
with any original packaging. (Store Management
reserves the right to judge the condition of the
merchandise, especially new textbooks. |
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The merchandise is
not listed as "unreturnable" (see list
posted separately). |
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For merchandise
other than coursebooks, the current date is not
more than 10 days from the date of purchase on
the receipt. |
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For
all coursebooks (new or used):
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TEXTBOOK REFUND
DEADLINES ARE:
ALL FALL SEMESTERS...................SEPTEMBER
15TH
ALL SPRING SEMESTERS..............JANUARY 25TH
ALL SUMMER SESSIONS 1 & 3......JUNE 10TH
ALL SUMMER SESSIONS 2............JULY 10TH
- Current coursebooks
purchased after the "Textbook Refund
Deadline" are unreturnable unless
the course is being dropped during the
authorized drop period. Proof of dropping
the course is required for refunds of
this nature after the Textbook Refund
Deadline.
NOTE: If the deadline
falls on a non-business day, the effective date
will be the next business day.
.
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The
merchandise was originally paid for with cash,
money order, traveler's checks or personal check.
Exceptions:
- If the customer
has a current outstanding
returned check or other
obligation to the University, the
refund may be denied or applied
to the outstanding obligation.
- If the merchandise
was charged to VISA, MasterCard,
American Express, or Discover the
refund will be processed as a
credit to the appropriate
account.
- If the merchandise
was charged to a Villanova
Wildcard debit account, the
refund will be processed as a
credit to the appropriate
account.
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FINAL NOTE: The
management of the University Shop reserves the right to
make any other exceptions to this policy as deemed
appropriate.
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